Billing Terms and Conditions
Thank you for choosing Otakuzon for your anime apparel needs. Please review our payment policy outlined below:
Accepted Payment Methods: We accept payments via credit/debit cards (Visa, Mastercard, American Express, Discover).
Currency: All transactions are processed in USD (United States Dollar).
Tax Calculation: Taxes, if applicable, will be calculated and added during checkout.
Payment Security: Your payment security is our priority. All transactions are encrypted and securely processed.
Payment Authorization: By placing an order, you authorize us to charge the total amount of your order, including taxes and shipping fees.
Order Confirmation: After successful payment processing, you will receive an order confirmation email with details of your purchase.
Payment Disputes: For any disputes or unauthorized transactions, please contact our customer support team for assistance.
Payment Processing Time: Payments are usually processed immediately, but allow up to 1-2 business days for processing in some cases.
Payment Failure: If your payment fails, check your payment information or try an alternative method. Contact your financial institution or our support team for help.
Payment Policy Updates: Otakuzon reserves the right to update this payment policy without prior notice. Please review periodically for changes.
For questions, please contact us:
- Email: support@otakuzon.shop
- Phone: (+44)7931544877
- Operating Hours: Monday – Sunday | 10:00 AM – 6:00 PM (EST)